The DNA of Customer Experience: How Emotions Drive Value by C. Shaw (Hardcover,

Description: The DNA of Customer Experience: How Emotions Drive Value is a captivating textbook written by C. Shaw, published by Palgrave Macmillan in 2007. This hardcover book has a height of 216mm, a width of 140mm, and weighs 394g. With 186 pages, this management book explores the impact of emotions on customer experience, using real-life examples to illustrate the significance of customer emotions in driving value. The language used in the book is English, making it easy to comprehend for most readers. This textbook is ideal for university students and individuals who want to gain knowledge on customer experience and how emotions play a crucial role in business success. Its format is hardcover, making it durable and long-lasting.

Price: 25 GBP

Location: Londonderry

End Time: 2024-11-11T01:18:51.000Z

Shipping Cost: 12.96 GBP

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Item Height: 216mm

Item Width: 140mm

Author: C. Shaw

Publication Name: The Dna of Customer Experience: How Emotions Drive Value

Format: Hardcover

Language: English

Publisher: Palgrave Macmillan

Subject: Management

Publication Year: 2007

Type: Textbook

Item Weight: 394g

Number of Pages: 186 Pages