Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren

Description: Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing)) ISBN : 9789087531249 Title : Service Strategy Based on ITIL V3: A Management Guide (Best Practice (Van Haren Publishing)) Authors : Jan Van Bon, Arjen de Jong, Axel Kolthof Binding : Paperback Publisher : Van Haren Publishing Publication Date : Jun 30 2008 Edition : Condition : Used - Good Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children''''s Charity ''''The Rainbow Centre''''. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry. Please note that the photos listed may not be the actual photo of the item. Some of our photos come from a catalogue, and the catalogue may not have the accurate picture to reflect the listing. If you would like to verify the picture is correct please message us prior to purchase. About Phatpocket Limited Phatpocket Limited is a world class second-hand book seller located Hertfordshire, United Kingdom. We specialise in high quality textbooks across an enormous variety of subjects. We bring you a vast range of textbooks, rare and collectible books at a great price. £0.25 (approximately $0.40) from every book we sell is donated to the African Children''s Educational Trust (A-CET).Through our work with ACET we have already given hundreds of young people in Africa the vital chance to get an education. We answer e-mail during our hours of operation Monday through Friday. Please allow two full business days for a reply. Our Hours of Operation Are: 9:30 AM to 5:30 PM GMT Monday through Friday. Please note that we are closed Saturday, Sunday, and Holidays. Payment Due to software limitations we only accept PayPal for eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Shipping delays may be incurred during various holidays. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. The listed International shipping price is a base price for items up to 2kg, If your item is over 2kg (4.4lbs), we will contact you with the additional shipping chargers. These charges are the buyer''s responsibility. Please check with your country''s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts." US and International government regulations prohibit such behaviour. Shipping delays may be incurred during various holidays. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. © 2010 Phatpocket Limited

Price: 6 GBP

Location: Hertfordshire

End Time: 2024-11-01T17:31:06.000Z

Shipping Cost: 9.36 GBP