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Description: IMPROVEMENTS · With more experience and understanding new role, the Emergency Manager will recognize incident that require action. · Like other CAD entries, Dispatch will create a CAD entry and document a time-line of events taken during a utility outage, which includes phones and other services that BPD provides. If the event creates, an issue with CAD/RMS handwritten documentation will be performed until system is operational at which time entries will be made. · Technology Manager to provide in person training with dispatchers pertaining to power outage obstacles that take place in Communications Center. · Emergency Operations Lieutenant and Technology Manger to establish biannually 911 Switch Process testing with collaborates at Whitehall, AT&T, and MECC. · Clear Service Level Agreement (SLA) times need to be formalized by City Administration and provided to City IT so expectations align properly. · A Citywide, Backup Internet Solution with dynamic automatic failover would have alleviated at least the Internet Outage to City Buildings and Cruiser MDTs. Non-emergency phone lines could potentially be integrated into this solution as well, but this is unknown. This solution was last investigated by IT in May 2021 and priced out at $8,616 annually. The Inter-Municipal Fiber Project between Gahanna-Whitehall-Bexley, which was completed by Gahanna and Whitehall without Bexley many years ago, has kept Bexley from exploring other means of "lighting" the City's Internet, including this 2021 proposal. · IT rectified service issues with Dynalink (non-emergency line providers).

Price: 19.99 USD

Location: Columbus, Ohio

End Time: 2024-09-06T16:50:22.000Z

Shipping Cost: 4.99 USD