Description: Ignite Reads Series: The 10 Golden Rules of Customer Service & the Story of the $6,000 Egg Synopsis: The ultimate customer service book that will help you win life-long loyal customers! The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncan's share their wisdom and reveal the ten foundational rules that define excellent customer service. Perfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate. Key Perfect for readers of Be Our Guest , The Service Culture , and Raving Fans ! "The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"―Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host. Condition: Used Acceptable; Some Highlighted Pages; Inscribed Markings on Page before No. 6 Chapter; Readable Copy; Solid Binding Shipping: United States Postal Service Media Mail Rate
Price: 10.95 USD
Location: Hagerstown, Maryland
End Time: 2024-11-07T16:06:19.000Z
Shipping Cost: 4.63 USD
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Item Specifics
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 60 Days
Refund will be given as: Money Back
Book Title: The 10 Golden Rules of Customer Service
Book Series: Ignite Reads Series
Item Length: 7.2in
Original Language: English
Vintage: No
Personalize: No
Format: Hardcover
Unit Type: Unit
Language: English
Item Height: 0.6in
Personalized: No
Features: Illustrated
Topic: Customer Relations, Development / Business Development
Unit Quantity: 1
Item Width: 5.2in
Signed: No
Ex Libris: No
Narrative Type: Nonfiction
Publisher: Sourcebooks, Incorporated
Intended Audience: Adults
Inscribed: Yes
Edition: First Edition
Publication Year: 2019
Type: Business Hardcover Book
Literary Movement: Post-Modernism
Era: 2010s
Author: Todd Duncan, Deb Duncan
Genre: Business & Economics
Country/Region of Manufacture: China
Item Weight: 11.9 Oz
Number of Pages: 136 Pages
